CANVAS BACKPACK EXTRA STRONG WITH 5 POCKETS

Warranty:

All the products offered in our store are guaranteed for a minimum period of one year and, if applicable, by the one granted by each manufacturer and / or by current legislation. We put special effort to ensure that our products have the support of recognized manufacturers who provide their systems of verification and quality of the products they manufacture, as well as the best master craftsmen for handicrafts. For shipping, we take care of the protection and packaging of the purchased product with maximum detail so that it arrives at your home in perfect conditions for you to enjoy your purchase. The satisfaction of our customers is very important for our company.

RETURNS

If for any reason you are not satisfied with your product purchased through the internet, you have a period of 21 days, from the date of delivery of the product, to return it without any explanation. In this case the shipping and collection costs will be borne by the customer. Our address is: Nudecom Acilegna S.L. C / Isaac Albeniz nº 1 30400 Caravaca de la Cruz (Murcia) - SPAIN - Before making such return, the customer must contact our sales department within the deadline indicated by email: info@carterasybilleteros.es, or telephone, where the return process will be indicated if it is not clear and the client tells us It will indicate the method of return chosen and what you want us to do. Any return without this prior communication will not be received. To be able to accept the return must be in perfect condition both the product and its original packaging, without scratches or broken or damaged packaging and including all documentation accompanying the product and its accessories. The customer must make a proper packaging to ensure transport without damage. Once received and checked by our staff that the product is in the same state in which it was sent, the amount will be refunded according to the payment method made by the customer. You can communicate with us through: By e-mail: info@carterasybilleteros.com By phone: 661 305 616 Spain or 0034 661 305 616 International.

To make a refund:

MODALITY A) You send it to us by certified mail without insuring it (so you can check in correo.es with the tracking number when they deliver it to us). You must put in the return address the details of who made the order.

MODALITY B) We can send an urgent transport agency to pick up your order, discounting the price of your purchase the price of 4.95 e. Once we receive it (*) we proceed to pay the amount of your purchase by the same method that you paid: bank card, Paypal, or the bank account from which you provide us with the 20 digits to make a transfer if you paid by bank transfer or cash on delivery Put the account number if applicable, within your return in a note. This option is only valid for Spain (peninsula) To make a return with article change:

MODE C) The most comfortable for you, this way you save yourself going to the post office, packing, etc. You only have to have the items in your packages as received and the urgent transport agency, in 24 hours you withdraw them and deliver the new item all at once. To do this, send an email to info@carterasybilleteros.es or phone call to 661305616: - When will they be at home - The new model, color and size that you want us to send you The cost of the two shipments (collection and new delivery) is 8.95 e. If there is a difference to one side or the other, we will contact you to indicate how you make the payment, or us the payment. This option is only valid for Spain (peninsula)

MODALITY D) You send it to us by certified mail without insuring (so you can check in correo.es with the tracking number when they deliver it to us). You must put in the return address the details of who made the order. Indicate within the shipment the new model, color and size you want. Once we receive it (*) we proceed to send you the new model. If there is a difference to one side or the other, we will contact you to indicate how you make the payment or us the payment, always before sending you the new merchandise.

(*) To be able to accept the return and / or change must be both the product and its packaging in perfect condition, without scratches or broken or damaged packaging and including all documentation accompanying the product and its accessories.